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Support

Support

Diagnostics and support if your services aren't working correctly, or if you need help with setting them up

Openreach Full Fibre (I have an Openreach Modem)

Setting up your Full Fibre router to Openreach's Network🌐

Your Openreach Full Fibre Service Isn't Working🚫

Openreach Fibre and Standard Internet (I have a BT/Openreach Phone Socket)

Setting up your Standard Broadband or Fibre Broadband router to Openreach's Network🌐

Your Openreach Fibre/Standard Broadband Service Isn't Working🚫

OFNL Full Fibre (I have an OFNL Modem)

Setting up your Full Fibre router to OFNL's Network🌐

Your OFNL Service Isn't Working🚫

Wi-Fi Support

Troubleshooting Wi-Fi Issues: Dropping Connections or Slow Speeds? We’ve Got You Covered! 🛠️

How to Position Your Wi-Fi Router for the Best Performance

Router Settings and Changes

Changing Your Wi-Fi Password / Network Name In The Zyxel Router🔒📶

Setting Up Parental Controls on Your Zyxel Router to Restrict Access on a Schedule🛡️🕒

How to Move Your Home Unity Router to a New Location 📦🔌

How to configure your Zyxel router after a factory reset

Telephone Setup

Setting up your Digital Line Rental in an OFNL Area ☎️