Help Centre
Go to Home Unity's website
Create a ticket
Go to Customer Portal
Payment Help
Order Information
Support
Openreach Full Fibre (I have an Openreach Modem)
Openreach Fibre and Standard Internet (I have a BT/Openreach Phone Socket)
OFNL Full Fibre (I have an OFNL Modem)
Wi-Fi Support
Router Settings and Changes
Telephone Setup
Package Changes
Billing Help
Payment Help
Joining Home Unity
Back to home
Help Centre
Payment Help
Order Information
Support
Openreach Full Fibre (I have an Openreach Modem)
Openreach Fibre and Standard Internet (I have a BT/Openreach Phone Socket)
OFNL Full Fibre (I have an OFNL Modem)
Wi-Fi Support
Router Settings and Changes
Telephone Setup
Package Changes
Billing Help
Payment Help
Joining Home Unity
Payment Help
Help with payments, like changing your payment details, payment date or needing a little more time to pay this month
Changing Your Bank Account or Payment Details 💳
Choosing Your Monthly Payment Date 🗓️
Need More Time to Pay This Month's Bill? ⏰