Openreach Fibre and Standard Internet (I have a BT/Openreach Phone Socket)
      Back to home
      1. Help Centre
      2. Support
      3. Openreach Fibre and Standard Internet (I have a BT/Openreach Phone Socket)

      Setting up your Standard Broadband or Fibre Broadband router to Openreach's Network🌐

      Ready to unleash the full potential of your new internet connection? Perfect! Let's walk through the steps to get your router up and running smoothly, minus the tech jargon.

      Step 1: Unbox the Essentials 📦

      Take a moment to unbox your new Home Unity router. Inside, you'll find the essential components – power adapter, router, filter, and a yellow ethernet cable. Simple, right?

      Box FTTC

      Step 2: Find your master telephone socket 🌐

      Look and find your master telephone socket (see below), often found in hallways or near your entrance. The master socket will usually say BT or Openreach on it and there are 2 types of socket which have different ways of setting up (don't worry, we've got a section below for both types).

      You may have more than one socket in your home, but only one should say Openreach or BT on it. This is the socket to connect to for the best experience (as you're connected directly to the internet line). Extension sockets may not work, could be faulty and may cause your speeds to be slower, so it's best to use the master socket.

      Different Sockets

      Step 3: Connect the Dots 🔄

      If you have a Standard Socket with 1 Port
      With the router came a plastic filter, connect this to the master telephone socket, then take the grey cable and plug one end into the square port on the filter (it should say DSL) and the other end to the DSL port (the grey one) on the back of your Home Unity router. 
      If you have a Double Socket with 2 Ports
      You don't need the plastic filter (keep this safe as you may need it for finding faults in the future). Connect one end of the grey cable to the square port in the master telephone socket (usually the top port or left port) and the other end to the DSL port (the grey one) on the back of your Home Unity router. 

      It's the digital handshake that establishes the connection – easy peasy.

      Step 4: Power It Up! ⚡

      Plug in the router to power it up. The lights will do their dance, signalling that your internet connection is in business. Within a few minutes, you should see the first 3 lights on your router (from left to right) go green; that's the power light (the circle with a line through the top), the WAN light (the oval shape with an arrow) and the internet light (the globe).

      If the power light doesn't go green, press the ON/OFF button on the back of the router and wait a minute, then the lights should go green.

      Your internet light (the globe) will go red for a few minutes. This is completely normal and after around 5 minutes you should see it go green, then you're good to go! Please don't restart your router whilst it's working its setup magic.

      Step 5: Link Up Your Devices to Wi-Fi📱

      Locate the network name (Wireless SSID) and password (Wireless Password) found on the back of your router. Use these details to connect your devices to the Wi-Fi. Soon, all your gadgets will be happily online.

      If you can't see the Home Unity network name on your device's Wi-Fi, check the 2.4G and 5G lights are green on the router. If they're not, press the WIFI ON/OFF button on the back of your router.

      You can slide out the Wi-Fi Keep Me Card from the router and keep this somewhere safe (the plastic card on the back of the router with your network name and password). Say goodbye to going to your router every time you connect a new device! 🙌

      Step 6: Link Up your Devices to Ethernet 💻

      If you prefer connecting your devices using a wired cable, simply connect one end of the yellow ethernet cable to any of the 4 LAN ports (the yellow ones) on the back of your router, then connect the other end to your device and away you go!

      Step 7: Test Your Connection 🌐

      Time for a quick check! Test your connection speed to make sure everything is running smoothly (you can find a useful how-to blog here). If you encounter any hiccups, don't hesitate to reach out for assistance through our Contact Us page.

      There you have it – a hassle-free guide to setting up your router. Enjoy your internet experience without the tech headache. Happy browsing! 🚀🌐