How Does Installation and Setup Work in OFNL Areas? Do I Need An Engineer Or Not?🛠️🌐
Welcome to OFNL! If you're new to our service, this guide will walk you through the installation and setup process, ensuring you’re connected with ease.
The OFNL Advantage 🚀
Unlike Openreach, where about 25% of customers need an engineer visit to activate the line, OFNL works on a ‘ready when you are’ approach, making the setup process as smooth as possible.
Step 1: Ready in Advance ⏳
When your property is being built, the developer schedules with OFNL to lay the full fibre cables throughout the estate, right up to your new home. This ensures everything is in place before you even move in. 🏗️
Step 2: Connect the ONT (Optical Network Terminal) / Modem 🔌
Before your property is ready for you, OFNL installs a white box called an ONT on your wall. This Optical Network Terminal is where the Fibre Optic line connects, bringing the internet into your home. You'll usually find this box in a small plastic enclosure under the stairs or in a cupboard where your meters and boilers are located.
Step 3: Ready When You Are 🚪
Once OFNL has done all the prep work, your home is ready to go. The line is connected, and the ONT is ready to be turned on. All you need to do is order your full fibre connection and in as little as one day, your services can be activated remotely. No need to wait around for engineers; just activate the fibre line, plug your router into the modem, and you’re online! 🌐
P.S. If you need assistance setting up your router for the first time, check out our handy guide here: Setting Up Your Router to OFNL Fibre.
There you have it! With OFNL, getting your internet up and running is hassle-free and efficient. If you have any questions or need further assistance, feel free to reach out. Happy surfing! 📶😊