--- title: Changing Your Bank Account or Payment Details ๐Ÿ’ณ description: How to Change Your Payment Details ๐Ÿ”„ --- [Skip to content](https://help.homeunity.co.uk/how-to-change-your-payment-details#main-content) [![Full Logo Transparent-3](https://help.homeunity.co.uk/hs-fs/hubfs/Full%20Logo%20Transparent-3.jpeg?width=300&height=69&name=Full%20Logo%20Transparent-3.jpeg)](https://homeunity.co.uk/?hsLang=en) - Broadband Show submenu for Broadband - [Check availability](https://order.homeunity.co.uk/) - [Full fibre broadband](https://homeunity.co.uk/broadband) - [Choose the right speed](https://homeunity.co.uk/choose-the-right-speed) - [Switching made easy](https://homeunity.co.uk/switching-made-easy) - [Openreach](https://homeunity.co.uk/openreach-fibre-broadband) - [CityFibre](https://homeunity.co.uk/cityfibre-broadband) - [Freedom Fibre](https://homeunity.co.uk/freedom-fibre-broadband) - [OFNL](https://homeunity.co.uk/ofnl-broadband) - Home phone Show submenu for Home phone - [Broadband & home phone](https://homeunity.co.uk/broadband-and-home-phone) - [Call plans](https://homeunity.co.uk/call-plans) - [Call charges](https://homeunity.co.uk/call-charges) - Help Show submenu for Help - [Help centre](https://help.homeunity.co.uk/) - [Service status](https://homeunity.co.uk/service-status) - [Contact us](https://homeunity.co.uk/contact) - About us Show submenu for About us - [Our Story](https://homeunity.co.uk/our-story) - [Legal](https://homeunity.co.uk/legal) - [Blogs](https://homeunity.co.uk/blog) - [My account](https://homeunity.co.uk/my-account) Open main navigation Close main navigation - Broadband Show submenu for Broadband - [Check availability](https://order.homeunity.co.uk/) - [Full fibre broadband](https://homeunity.co.uk/broadband) - [Choose the right speed](https://homeunity.co.uk/choose-the-right-speed) - [Switching made easy](https://homeunity.co.uk/switching-made-easy) - [Openreach](https://homeunity.co.uk/openreach-fibre-broadband) - [CityFibre](https://homeunity.co.uk/cityfibre-broadband) - [Freedom Fibre](https://homeunity.co.uk/freedom-fibre-broadband) - [OFNL](https://homeunity.co.uk/ofnl-broadband) - Home phone Show submenu for Home phone - [Broadband & home phone](https://homeunity.co.uk/broadband-and-home-phone) - [Call plans](https://homeunity.co.uk/call-plans) - [Call charges](https://homeunity.co.uk/call-charges) - Help Show submenu for Help - [Help centre](https://help.homeunity.co.uk/) - [Service status](https://homeunity.co.uk/service-status) - [Contact us](https://homeunity.co.uk/contact) - About us Show submenu for About us - [Our Story](https://homeunity.co.uk/our-story) - [Legal](https://homeunity.co.uk/legal) - [Blogs](https://homeunity.co.uk/blog) - [My account](https://homeunity.co.uk/my-account) How can we help you? - There are no suggestions because the search field is empty. 1. [Help Centre](https://help.homeunity.co.uk/?hsLang=en) 2. [Payment help](https://help.homeunity.co.uk/payment-help?hsLang=en) # Changing Your Bank Account or Payment Details ๐Ÿ’ณ ## How to Change Your Payment Details ๐Ÿ”„ Hey there! So, you've decided to switch up your payment game and update those bank details? No worries, we've got your back! Let's break it down into easy steps for you: #### Check, Set, Go! ๐Ÿš€ 1. **Account Holder:** First things first, make sure the account holder for the new direct debit matches the one on your account. It's like keeping things in the family! ๐Ÿ‘จโ€๐Ÿ‘ฉโ€๐Ÿ‘งโ€๐Ÿ‘ฆ 2. **Email Address:** Double-check that the email address matches the one on your account. We wouldn't want your updates getting lost in the digital abyss! ๐Ÿ“ง 3. **Address:** Ensure that your address matches the one on your account. Keeping things consistent is key! ๐Ÿ  Once you've got these details squared away, it's time to make the switcheroo! Simply fill out our [Direct Debit form](https://pay.gocardless.com/AL000A5HHX3MTP) with your shiny new details. Easy peasy! ๐Ÿ“ #### Let Us Know! ๐Ÿ“ข Once you've completed the form, give us a shout-out by submitting a ticket using the 'Create a ticket' button at the top of the webpage. We'll roll up our sleeves and get to work, matching your new Direct Debit and bidding farewell to the old one. Adios, old Direct Debit! ๐Ÿ‘‹ There you have it! Updating your payment details is a breeze with our simple steps. If you need any further assistance, feel free to reach out. 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