Activating My Bills (My Account)🔐
How Do I Activate My Online Billing Access? 💻🔑
Ready to manage your bills online? Let's get you set up with online billing access.
Activating Your Online Billing Access 📧💡
You'll receive an activation email shortly after your service has gone live. This email contains a secure link for activating your online billing access. Here’s what you need to do:
Step 1: Check Your Email 📬
Look out for the activation email from us.
If your services have gone live more than 48 hours ago and you don't have a login, try logging in and pressing 'Forgot your password' to get a new password
Step 2: Follow the Activation Link 🔗
Click on the secure link in the email.
Enter your username (provided in the activation email) and set a new password.
Password Requirements: Your password must be longer than 8 characters and include at least one lowercase letter, one uppercase letter, one number, and one special character. 🔐
Logging In 🌐
You can log in to your online billing account anytime through our website by going to the customers menu, then my account.
- Forgotten Details? Click the ‘Forgot your password’ link on the login screen, enter your email, and we'll send you a secure reset link.
There you have it! Activating your online billing access is straightforward. If you stumble on any issues or need further assistance, we're here to help. Happy billing! 💼🔐